Q. Why am I unable to sign in to my library account or to access library resources?

Answer

There could be a few things that are preventing you from signing in to access your library account and library resources.

1. Try a different browser than you usually use (Google Chrome or Firefox).

2. Try using "private browsing" in Firefox browser or "incognito mode" in Google Chrome browser. 

3. Try clearing your browser data (make sure you clear cookies and cache).

If none of these options work, you will have to contact the Bow Valley College Help Desk helpdesk@bowvalleycollege.ca)

  • Last Updated Oct 28, 2019
  • Views 4
  • Answered By Fiona Dyer

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