How can I reset myBVC password?
Answer
Changing your password
If you forget your password, you can request a password change from the Password Reset page.
- Enter your Student ID and your birth date on the form.
- Check your personal email (the email you used to register at Bow Valley College) for the link to reset your password.
You can also contact the BVC Service Desk in person (3rd floor, North Campus), or call 403-410-1611 to request a password reset. Service Desk staff will ask questions to verify your identity.
- Visit the ITS Service Desk in-person on the 3rd Floor, North Campus:
- Monday to Friday: 8:00am-8:00pm, Saturday: 8:30am-2:30pm
- Call the ITS Call Centre at: 403-410-1611 or toll-free: 1-866-615-8923
- Call Centre hours: Monday to Friday: 7:30am-8:00pm, Saturday: 8:30am-2:30pm
If you reset your myBVC password, you need to use your new password to log in to all BVC services again - including WiFi.
Your new password must follow these rules:
- Your password cannot contain your name, Student ID number, or birth date
- Your password must be at least eight characters or more
- Your password must use at LEAST three things in this list:
- Lowercase letter
- Uppercase letter
- Number
- Symbol (eg: !@*%)